No Dumb Questions.
Just Dumb Bugs.
Whether it’s your first bug problem or your fiftieth, we’re here to help. From what we treat to how we treat it, these are the questions we get asked the most—answered with zero fluff and full transparency. If you still need help, just reach out. We’re real people, and we’ve got your back.
Q1
What kinds of pests do you treat?
We treat a wide range including ants, roaches, rodents, spiders, mosquitoes, wasps, silverfish, termites, bed bugs, ticks, and more.
Q2
Are your treatments safe for pets and kids?
Yes. All our products are EPA-approved and applied by trained technicians following strict safety protocols.
Q3
Do I need to leave my home during treatment?
Most general treatments don’t require you to leave. For specific treatments (like bed bugs or fleas), we’ll let you know if temporary vacating is needed.
Q4
How long does a typical service take?
Most services take 30 to 60 minutes depending on the property size and type of treatment.
Q5
How soon will I see results?
You may see a drop in pest activity within 24–48 hours, with full results developing over 1–2 weeks.
Q6
What’s included in the Premier Plan?
Monthly interior and exterior service with unlimited re-service calls, full barrier protection, and priority scheduling.
Q7
How often do you come with the Basic Plan?
Every other month, with targeted perimeter treatments and interior service upon request.
Q8
Is the Passive Plan enough for my home?
If you have low pest activity or only seasonal issues, the Passive Plan (quarterly) may be perfect for your needs.
Q9
Can I upgrade or downgrade my plan anytime?
Absolutely. You can adjust your plan based on your home’s needs—just let us know.
Q10
Do you offer one-time treatments?
Yes, we offer one-time visits for specific pest problems, though recurring plans are more effective long-term.
Q11
How does billing work?
Plans are billed monthly, and payments can be set to auto-pay. One-time services are billed after the visit. Save 5% if you pay annually.
Q12
What if pests come back between services?
Call us. We’ll return for free as part of your service guarantee on most plans.
Q13
Do you have a satisfaction guarantee?
100%. If you're not happy, we’ll work with you until the problem is solved—no extra charge.
Q14
Is there a contract?
Our plans are flexible with no long-term contracts. You can cancel anytime with a short notice.
Q15
Are there any hidden fees?
Never. You’ll see all pricing up front. No surprises.
Q16
What can I do to help prevent pests?
Keep food sealed, clean up crumbs, reduce moisture around the home, and seal exterior cracks.
Q17
What should I expect during my first visit?
A full inspection, custom treatment plan, and detailed explanation of what was applied and where.
Q18
Do you offer termite inspections?
Yes. We provide inspections and treatment plans for both active infestations and preventative care.
Q19
How do I schedule my first service?
Just call, text, or book online. We’ll take care of the rest—fast, friendly, and professional.